Tuesday, February 13, 2018

5 Big Mistakes New Businesses Make

Good News! Based on historical data over 214,000 new businesses will be started this year. More good news. The odds are in your favor to make it past the first year! Bad news is only 50% will be around in 5 years.5 REASONS NEW BUSINESSES FAIL ANALYTICS THAT PROFIT
Having personally bootstrapped 3 businesses, I have made a few mistakes along the way. It is very likely you will also. You will survive making multiple mistakes as long as you learn from them. Even better, learn from the mistakes of others.

5 Big Mistakes New Businesses Make


1- Failing To Identify Your Ideal Client

This is a common problem for many businesses. Who is the perfect fit for your product or service? Particularly at startup, you most likely have limited funds for marketing. This makesideal client identification analytics that profitit extremely important to clearly understand your ideal client so you precisely target your marketing. Check out this article A Surefire Way To Find Your Ideal Client Or Customer from Be Visible. Once you have identified your ideal client, then you can segment them into Buyer Personas. Buffer has a helpful article on creating Buyer Personas. You can also download our Free ebook on How To Create Buyer Personas.

2- Not Having A Business Plan

business plan analytics that profitYou have heard the adage: "Businesses don't plan to fail. They fail to plan". A business plan allows you to clearly articulate where you fit in the marketplace, understand the competitive marketplace, your management structure and marketing approach. A well written business plan not only increases you success rate it is crucial if you are looking for venture capital or traditional loans.  Surprise! You have already paid for this service.
The SBA- Small Business Administration provides FREE business planning tools as well as ongoing support. Click here for free business planning tools from the SBA. You can receive additional support through SCORESmall Business Development CenterWomen's Business Center and Veterans Outreach Business Center. These are great resources to connect to others that have been there and done that.

3- Thinking Professional Graphic Design Is Too Expensive

Unless you have received training in graphic design, it is best to leave this to the professionals. If you do not know when a PDF, JPEG or png is the proper format or what it means for a image to be  vectorised, you need to hire a professional. A common mistake is to take a graphic and just resize it. Big mistake. This can morph the proportional aspects of an image. 
Don't know how to hire a graphic designer?
graphic design analytics that profit
Look at samples of their work. Different designers will have different styles. Take your time in the review process. If they don't ask you a ton of questions, they will not be a good fit.
Expect questions like: Describe how you fit in the marketplace? What makes you different? What is your unique value proposition? What is the message you want to convey?  Who is your target audience? Do you want graphic and text? Describe the demographics of your ideal client? What other companies logos do you like? What is your budget? Is this for your website, print, social media or all of the above?
Something that appears as simple as your logo design is a very important process and will take some time. A professional graphic designer will understand the  requirements for different social media platforms. Don't try to do this yourself. Simply changing the size does not always work.  HubSpot has an excellent article on image size for social media.

4- A Mediocre Website 

Research from Google has shown that 90% of B2B researchers who are online use search specifically to research business purchases. If your website takes more than 3 seconds to load, you could lose 50% of your visitors. This means your website must be on point connecting to your ideal client and do it quickly. 
mobile page load google analytics that profit
Source: Google
One of the biggest challenges facing a new business is the capital expense of a website. In addition, traditional website design projects rarely stay on budget and launch on time. One website design analytics that profitof the biggest bottlenecks is the back and forth with the individual coding the website.  A very simple and significantly less stressful approach is to capitalize  on templates and off the shelf assets. 
Platforms such as Squarepace, WordPress, Wix,       GoDaddy and HubSpot offer themed templates for websites. All the coding is done behind the curtain so the end user can add content without any special coding skills required.
Services like 123rfShutterstock and Storyblocks offer high quality off the shelf visual assets.Canva and Venngage are also great resources for customizing off the shelf assets.
We really like the Growth Driven Design approach.  This approach eliminates all the frustrations mentioned above and allows you to make continual improvements to your website. Your website is no longer static, but now becomes a continuous improvement project that you can easily modify to meet quick changes in the market. You should never think of your website as being done. Failure to adapt leads to extinction. We capitalize on the Growth Driven Design approach by providing retainer packages that include continuous improvement of your website. This eliminates a stale out of date website.
Ready to learn more about Growth Driven Design? Click the image below.
Growth driven design certified agency analytics that profit
Pro TipMake sure you have HTTPS on your website.

5- Overvaluing and Undervaluing Social Media

Determining where social media fits in your business marketing plan is complicated. There are so many platforms to evaluate and by the time you read this a new one will be the latest & greatest.
How do you start?
Review your ideal client profile and Buyer Personas. The information gathered will provide insights into which, if any social media platforms make sense for your business. Here is a high level overview of some of the most prevalent social media platforms.
social media analytics that profitWhen selecting a social media platform you will need to perform extensive research to determine alignment with your business goals. Go deep into the demographic information. Does your ideal client use this platform? If it is a new platform, will it appeal to my Buyer Personas. Don't be afraid to try a platform not listed above. You may want to read How Getting More Facebook Likes Is Not A Business Strategy and Why You Should Verify Your Facebook Business Page Now. If you don't see a fit, then don't invest the resources. On the other hand, if you see a strategic opportunity with social media then move forward. 
Pro Tip: Set a specific goal for social media. X posts per time frame with Y conversions by Date.
Avoid the 5 Big Mistakes New Businesses Make. Not sure what to do next?

Tuesday, February 6, 2018

3 Reasons Websites Go Over Budget and Over Schedule

I have been involved in several new websites and website refreshes over the years. Can there be a more frustrating process. There always seems to be a reason it can't be completed on time or on budget. My experience is not unique. Can you imagine how nice it would be for a website project to be completed on time and on budget?

 

There are several inherent problems with traditional web design. One of the biggest stumbling blocks is the reiterative process. A single change starts the process all over again. The adage of 1 step forward and 2 steps backward definitely applies. Another problem is the dormancy of a website. Websites are put on set it and forget mode. We will revisit it next year. In the meantime, the market has changed and new opportunities exist and the website just sits there.
3 reasons website go over budget traditional design analytics that profit

3 Reasons Websites Go Over Budget and Over Schedule


1. Web Developer/Code Dependent 
In traditional web design, unless you are experienced in web development and coding you are dependent on someone else to make changes to the website.
Submit a request.reasons websites go over budget time analytics that profit
Wait.
Publish.
Find issues.
Submit another change request.
Wait.
Publish.

A month has now passed! The use of templates that are designed for the end user solve this problem. The coding piece is removed.
Platforms such as SquarepaceWordPressWixGoDaddy and HubSpot offer themed templates for websites. All the coding is done behind the curtain so the end user can add content without any special coding skills required.
2. Lack Of Website Hyper Focus
We need to update our website. Why? Our competitors sites look better than ours. Reminds me of what my mother used to say to me." If all your friends jumped off a cliff, would you?" Me being the snarky little ginger that I was would reply "Yes! All my friends would be dead." Didn't work well with my mother and won't work well for your business. It costs money to refresh a website. The lack of a hyper focus makes your website a cost center not a revenue generator. If you are going to spend money on your website, then shouldn't it have an desired outcome and ROI? If all you want is your contact information, then go with a simple contact page. The reality is, most people use the internet to research potential vendors.
Research from Google has shown that 90% of B2B researchers who are online use search specifically to research business purchases.
Average Searches Conducted Prior to Engagement
b2b-search-queries-engagement.width-1000
Image Source: Google
A hyper focused website will solve problems for visitors. Potential customers, when searching the internet for vendors,  want to understand your capabilities and unique value proposition to solve their problem so they can move forward in the buying process. This is why it is important to understand your customers using Buyer Personas. Once identified, you can provide highly relevant hyper focused content that will lead them through the buyers journey.
inbound marketing HubSpot analytics that profit.comDownload How To Create Buyer Personas For Your BusinessPro Tip: Ask your current customers what they want to see on your website. 
3. Ignoring Low Hanging Fruit
While a cool digital online tool seems like a nice addition, they can be expensive to develop. Focus on low hanging fruit first. The revenue generated can then be used to pay for the cool digital tools. How do you find low hanging fruit? Identify friction points in the conversion process with Google Analytics. An easy way to do this is to set up goals in Google Analytics. If you have not set goals in Google Analytics read this article.
low hanging fruit reasons websites go over budget analytics that profit
 Once you have identified the friction points, design the conversion process so it is easy for your website visitors to get the information they need. Solve the problem. Don't be the problem.
Another method to identify low hanging fruit is to look at the conversion rate via form submission.
form submission rate analytics that profitAre the forms the same? Where are the dropping off? Is the offer perceived as high value to the visitor? Consider using a heat map to find friction points. Heat maps follow user flow so you can visually see problems. If you are unfamiliar with heat mapping take a look at crazyeggHotjarLuckyorange and Optmizely to learn more. Decisions are always better when informed by factual data. 
ProTip: Launch your High Performing Website pages first when doing a website refresh.
We have prepared an road map to help you with this process.
Click the image below to receive your free copy.
what you need to know before you plan your business website analytics that profit

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